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Contact Us


Send Us Postal Mail:
Ninebot U.S. Inc.
184 S. Livingston Ave.
STE 9-308
Livingston, NJ 07039

(not our physical location - postal mail only)

We are in the office Mon.-Fri. 10AM - 5PM EST

Closed Sat.- Sun. & most Holidays

This service is no longer available.


Order Inquiries, and General Questions
If you would like to send us an email please use the form below and we will get back to you as quickly as possible.


Warranty Repair and Support Services
If you need Warranty Repair or Support for any Segway-Ninebot product other than the Ninebot Elite PTR E+ or Ninebot One E+ Please Click Here. 

Ninebot Elite PTR and One E+ Repair Service

If your product is an Elite PTR, or a Ninebot One E+ use the webform below to contact us.